Order & Shipping Inquiry

Shipping 

How much is shipping?
Shipping across Canada is CAD 9.99

What is the shipping duration? 
Shipping typically takes between 1-5 business days 

Do we offer international shipping?
Unfortunately not as of right now. We only ship within Canada. 

Do we offer pick-up for orders? 
Yes, we offer pick-up at our designated North York, Ontario location. Just select the pick-up option during checkout to save on the shipping fee!

Order 

I placed an order but changed my mind. Can I cancel it?
Orders can only be canceled before they have been shipped. Once a package is in transit, it cannot be canceled or modified.

Can I update my shipping address after placing an order?
Once your package has been shipped, we cannot make address changes. You can check your order's shipping status or contact customer service for assistance.

When will my order be shipped?
In-stock items typically ship the next business day. If your order includes multiple items, shipping will occur once all items are available.